WARRANTY

 

G.Loomis Limited Lifetime Warranty

*Please see the Bottom of the page for Downloadable PDF Warranty Forms*

G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Demo rods are not covered under warranty. Sales receipt or proof of purchase required.

Rod must be registered within 30 days of purchase on the G. Loomis website to activate warranty

.G. Loomis will inspect the rod to determine if the breakage was due to workmanship or material non-conformance. For breakage determined to have occurred due to non-conformance, G. Loomis will at the companies’ discretion, either repair or replace the product at no charge.

Breakage deemed to be the result of normal wear and tear, misuse, abuse, alteration, accidental damage, or neglect will, at the companies’ discretion, be repaired or replaced for a specific fee. A full estimate will be provided for your approval before any fees are levied. G-Loomis reserves the right to refuse service on any claim.

To initiate a claim

Ship the damaged rod in a disposable container, prepaid and insured, along with a completed copy of our Web Warranty Return Form.

PLEASE NOTE:

1) If you are returning a custom rod, please remove any after-market components that you wish to keep, as they will not be returned.

2) Do not use a shipping container that you want returned, it will be disposed of at the factory.

For U.S. Customers Send Directly to:

G. Loomis, Inc. Warranty Service
1359 Down River Drive
Woodland, WA, 98674

Call Customer Service at  (877) 577-0600

Or fill our online contact form HERE.


For Canadian Customers Send Directly to:

SHIMANO CANADA LTD. 
427 Pido Rd.
Peterborough, ON. 
K9J 6X7

Call Customer Service at  1-866-491-5229

Or fill our online contact form HERE.