G Loomis rods have a limited lifetime warranty against defects in workmanship and or materials.
The warranty excludes all blanks, push poles and discontinued rods.
Please note warranty is separate to the Expeditor service.
Our warranties are provided in addition to other rights and remedies that may be available to consumers under applicable law.
The warranty is effective from the date of purchase, to the original purchaser. Proof of purchase is a necessity for all warranty claims.
In Australia the G Loomis distributor (Dunphy Sports/Fishing Imports Pty. Ltd) will perform repairs or effect replacement, at their option, with no costs to you other than shipping charges incurred for sending the rod to and from our Service Centre.
This warranty does not cover claims arising from normal wear and tear, accident, unauthorised alterations, abuse or improper use or neglect.
To the extent permitted by law, this warranty does not cover claims for any incidental or consequential damage resulting from or in connection to the rod.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To make a claim under this warranty simply send the rod (at your expense) with proof of purchase and a description of the problem you are experiencing with the rod, along with your name, address and contact phone number to your nearest G Loomis dealer or directly to our
Service Centre at:
Dunphy Sports/Fishing Imports Pty. Ltd.
36 Bay Road, Taren Point,
NSW 2229 Australia
Tel: 02 9526 2144
Fax: 02 95262510
Tel: 02 9526 2144
Monday to Friday
8.30am to 5.30pm.